Comprehensive, modern Digital Government platforms and solutions.
VNPT iOffice is a document and administrative management software solution designed to align with the operational workflows of state administrative agencies. It supports the management of incoming and outgoing documents, archives, document processing tracking, task management, inter-agency document exchange, and task reminders, thereby enhancing the efficiency of direction and administration.
The paperless meeting solution is software that facilitates the organization of traditional-style meetings within a digital environment, aiming to enhance meeting quality for state administrative agencies across various levels, sectors, and other organizations.
The electronic records management system handles tasks related to document and record archiving, as well as the management and utilization of records in a digital environment, replacing traditional paper-based archiving in physical warehouses and on shelves.
Manages records for cadres, civil servants, and public employees; developed in alignment with the Ministry of Home Affairs' guidelines to fully meet public sector human resource management requirements. The system supports the management of electronic personnel records throughout the entire career lifecycle—from recruitment, appointment, transfer, training, commendation, and disciplinary action to retirement—while connecting and synchronizing data with the National Database on Cadres, Civil Servants, and Public Employees to ensure data that is "Accurate, Complete, Clean, and Up-to-date."
VNPT HRM is a comprehensive human resource management solution for enterprises and organizations. It supports the digitization of the entire HR management process—ranging from recruitment, personnel records, timekeeping, payroll, insurance, taxes, training, and performance evaluation to workforce planning and development. The system automates business processes, enhances management productivity, reduces operational costs, and provides data to support leadership decision-making.
VNPT DGCB is a solution designed to support the evaluation of officials, civil servants, public employees, and workers based on objectives, task performance results, and criteria established by the organization. The system enables the creation of evaluation criteria, the organization of periodic or ad-hoc evaluations, multi-dimensional assessments, result consolidation, classification, and data analysis. This enhances transparency and objectivity in the evaluation process while providing a foundation for workforce planning, appointments, training, and development.
VNPT iGate is an information system for processing administrative procedures, assisting officials with receiving, routing, appraising/approving dossiers, collecting fees, returning results, and viewing reports and statistics. The system connects with the National Public Service Portal, VNeID/National Population Database, digital signature services, SMS/Email, and other specialized systems. It is built on a microservices architecture, containerized using Docker, and deployed via Kubernetes. Deployed in over 26 out of 34 provinces/cities and 7 out of 17 ministries/agencies.
The system for monitoring and expediting administrative procedure processing serves as a platform for the centralized tracking of application handling and result delivery across local agencies and units. It provides aggregated data and alerts regarding upcoming and overdue deadlines, facilitates timely processing, and supports management and direction to enhance the quality of administrative procedure handling.
Proactive public service is a data-driven service delivery model in which the system automatically retrieves information from national, local, and specialized databases to detect events triggering administrative obligations for citizens and businesses; it then proactively issues notifications, prepares dossiers, and proposes or automatically executes administrative procedures.
VNPT 1022 is a platform for receiving, coordinating, and monitoring feedback and petitions from citizens and businesses via multiple channels such as call centers, web portals, mobile apps, Zalo, and other digital channels. The system supports content categorization, location identification via coordinates, automatic routing to the appropriate agency or administrative unit (commune/ward) for resolution, SLA tracking, task reminders, response management, and satisfaction assessment. The solution can be deployed independently or integrated with vnCitizens, iGate, IOC, GIS, SMS, and Email systems, while providing dashboards for leadership.
vnCitizens is a digital citizen application platform developed by VNPT that connects the government, citizens, and businesses via mobile apps, Zalo Mini Apps, and an administrative web portal. The system provides centralized access to public services, news, notifications, feedback and petition submission, directories, location lookups, schedules, payment options, and urban utilities, thereby helping to improve service quality for citizens and supporting government management and data-driven operations.
The Village and Residential Group Management System is a digital platform assisting commune/ward authorities and management boards in overseeing their areas, households, demographics, meeting schedules, tasks, feedback/suggestions, notifications, surveys, community activities, and operational reports; it helps enhance management efficiency and fosters close connections between local authorities and citizens.
The VNPT Smart Kiosk solution utilizes touchscreen hardware to assist citizens in completing online public administrative procedures at "One-Stop-Shop" units or Public Administrative Service Centers. AI-driven features—such as GenAI chatbots, OCR digitization, and voice recognition—enable citizens to look up procedures, obtain queue numbers, submit applications, and track application status without needing direct assistance from administrative staff.
Smart public broadcasting service for government agencies: management of source information, content, and broadcast schedules; management of receiver clusters/speakers; multi-level authorization; device status monitoring; integration with local communication systems; flexible provision of software-only or complete software and hardware packages.
TrustedDocs is a SaaS application designed for competent authorities and notary offices to certify electronic copies from originals. The software supports application intake, processing of certification requests, signing/digital signing, tracking and seal-use authorization, management of certification registers, and dashboard functions. Includes a portal for notary offices and citizens/businesses, appointment scheduling, and a mobile app.
Social Security – A specialized solution for the "People with Meritorious Services" sector that supports digitization and comprehensive profile management for these beneficiary groups. It tracks status changes (additions/removals), manages preferential benefits, equipment provision, allowance payments, and financial reconciliation. The system automates approval processes from the commune to the provincial level while providing reports, statistics, and intuitive dashboards to support direction and administration.
Social Security – A specialized solution for the Unemployment Insurance sector that supports the digitization of the application process for unemployment benefits at Employment Service Centers. The system automatically calculates eligibility periods and benefit amounts; supports the issuance of decisions; manages monthly job search notifications, job matching, and vocational training; handles payment disbursement and financial reconciliation; and provides reports, statistics, and management dashboards.
Social Security & Labor – A specialized solution for the labor and employment sector that supports the collection and management of labor supply-demand data from commune/ward to provincial levels; monitors labor fluctuations and enterprise workforce usage; digitizes processes for issuing and renewing foreign work permits; and connects labor supply and demand via job exchanges. The system provides in-depth reports, statistics, and intuitive dashboards to support policy planning.
Social Welfare – A specialized solution for the child welfare sector that supports the management of local child information and records for children in special circumstances or at risk. The system facilitates assessment, verification, support and intervention, alternative care, case referral, monitoring, and multi-level reporting, with a focus on data interoperability across child, household, and social protection systems.
Social Welfare – A specialized solution for managing drug addicts and illicit drug users; handling rehabilitation decisions, processes, and facilities; and managing post-rehabilitation care. The product scope also covers prostitution prevention and support for human trafficking victims.
Social Welfare – A specialized solution for poor, near-poor, and average-living-standard households; supports household and member management, registration, surveys/reviews based on multidimensional poverty standards, scoring, assessment, public posting, verification, approval, and official recognition. The system tracks status changes and support policies, while providing reports and dashboards for management purposes.
ASXH – A specialized solution for the social protection sector that supports the management of social protection beneficiaries, eligibility assessment, benefit decisions and processing, payment list preparation/finalization, and payment result updates. The system also supports the management of social protection facilities, community-based care, the elderly and persons with disabilities, as well as sponsorship and reporting.
57 Huynh Thuc Khang - Dong Da - Hanoi
02435533388
vnptit@vnpt.vn
Contact
