57 Huynh Thuc Khang - Dong Da - Hanoi
02435533388
vnptit@vnpt.vn
Contact
Deployment
Supports application submission across all ministries and sectors.
VNPT Smart Kiosk
AI-powered touchscreen kiosk
The VNPT Smart Kiosk solution utilizes touchscreen hardware to assist citizens in completing online public administrative procedures at "One-Stop-Shop" units or Public Administrative Service Centers. AI-driven features—such as GenAI chatbots, OCR digitization, and voice recognition—enable citizens to look up procedures, obtain queue numbers, submit applications, and track application status without needing direct assistance from administrative staff.
Key advantages
AI technology application
End-to-end AI technology application supporting citizens from application submission through to digitization and screening.
Comprehensive solution
Comprehensive solution package including both hardware and software at competitive prices.
VNPT network
Nationwide VNPT network supporting deployment, operations, and customer care.
Key features
- Procedure lookup, queue ticketing, application submission, and application status tracking.
- GenAI chatbot to assist citizens.
- OCR digitization and speech recognition.
Why choose VNPT Smart Kiosk
Wide-scale deployment
Application submission implemented across all ministries and sectors.
End-to-end AI
End-to-end AI application supporting citizens and officials in processing applications.
All-in-one package
Comprehensive hardware and software package at competitive prices.
Nationwide network
VNPT’s nationwide network supports deployment, operations, and customer care.
Contact information
Digital Administrative Solutions Center - Public Service Provider Line