On the afternoon of April 12, 2024, VNPT Information Technology Company (VNPT-IT) organized a digital transformation workshop for the transportation sector, bringing together telecommunications units and representatives from the transport sector, along with the Departments of Information and Communications from several southern provinces.

During the workshop, attendees received information on new software and technologies related to transportation, focusing on topics such as digital transformation in the transportation sector and the GIS ecosystem with applications based on digital maps, aimed at supporting the sector's digital transformation.

A notable contribution came from the Department of Transportation of Ca Mau province, which shared its experience in implementing digital transformation projects. Ca Mau was highlighted as the first province in the region to deploy a system to build a database for the transportation sector’s digital transformation. For many consecutive years, the Ca Mau Department of Transportation has been recognized for its outstanding administrative reform results, creating favorable conditions for both citizens and businesses in handling administrative procedures. On average, the department processes 45,000 to 50,000 applications annually across five sectors, including road transport, inland waterways, and maritime services.

For instance, in the first nine months of 2023, the department received 11,365 applications through the province’s administrative procedure resolution system. Of these, 11,358 applications were resolved on or ahead of schedule, representing nearly 100%, with only seven applications still in process. Compared to the same period in 2022, the rate of digital public service usage increased significantly, reaching 76%, with 96.7% of applications paid for online and 76.7% of results digitized. Additionally, 90.65% of the results were issued electronically, and the satisfaction rate from citizens and businesses exceeded 99.51%.

For instance, in the first nine months of 2023, the department received 11,365 applications through the province’s administrative procedure resolution system. Of these, 11,358 applications were resolved on or ahead of schedule, representing nearly 100%, with only seven applications still in process. Compared to the same period in 2022, the rate of digital public service usage increased significantly, reaching 76%, with 96.7% of applications paid for online and 76.7% of results digitized. Additionally, 90.65% of the results were issued electronically, and the satisfaction rate from citizens and businesses exceeded 99.51%.