VNPT EOC

Emergency Response System

VNPT EOC consolidates the receipt and processing of emergency and rescue information, facilitates interoperability among 113–114–115 forces, and enhances response efficiency in smart cities through positioning and coordination.

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Key advantages

Visual Coordination

Monitors the location and readiness of response resources on a map.

Route Optimization

Calculates routes and selects the most suitable resources to handle incidents.

Effective emergency response

Case-specific data storage and coordination planning.

GIS Map

Display incident locations, images, addresses, and management zones.

Key features

Interface Reception and coordination for VNPT EOC

Reception and coordination

  • 24/7 alert reception from call buttons, emergency numbers, and fire alarm systems.
  • Assessment and dispatch of fire, medical, police, and support units near the incident.
Interface Dashboard and responder applications for VNPT EOC

Dashboard and responder applications

  • Transparent reporting on alert reception, coordination, and response status.
  • Mobile applications for emergency responders and on-site support teams.
Interface Emergency alert devices and applications for VNPT EOC

Emergency alert devices and applications

  • Emergency calls for accidents, fires, or public safety issues.
  • Location and information updates for timely assistance.

Why choose VNPT EOC

Centralized reception and coordination

Unified reception channels with automated classification, geolocation, and dispatch to the appropriate units.

Digitized field operations

GIS mapping, positioning, navigation, photos, videos, and real-time status updates.

Dashboard-based management

KPI tracking, automated reporting, and analysis of trends and hotspots.

Customers

Customer groups

  • Provincial/city state management agencies (B2G): Provincial/city People's Committees (IOC/EOC centers); provincial/city police (PC07, PC06 and 113 Emergency Police); Departments of Health (115 Emergency Centers); Civil Defense Command Committees.
  • Group management boards and smart megacities (B2B mega-projects): Smart megacity management boards and high-tech zones.

Representative customers

  • Dong Nai Provincial People's Committee: Deployed a province-wide EOC emergency response center in practice, supporting the police and departments in directing coordinated emergency response and improving interagency collaboration.
  • Binh Phuoc Provincial People's Committee (former): Deployed the EOC emergency operations module for security management and incident response.
  • Quang Ninh Provincial Department of Health: Successfully piloted the 115 emergency medical operations module and out-of-hospital ambulance dispatch.

Contact information

EOC-iAlert Team – Multi-sector Digital Data Solutions Center (MDS)