VNPT-IT partners with Bac Ha to put Smart Market solution into operation

On 9/10/2026, UBND of Bac Ha Commune, Lao Cai Province, officially inaugurated and began operating the smart market management platform at Bac Ha Market. Developed by VNPT-IT, the product contributes to digitizing market management, making fee collection more transparent, and gradually promoting digital transformation in local economic management.

Digitizing market management operations and making fee collection transparent

Bac Ha Market is one of the trading spaces closely associated with the economic and cultural life of local residents. Putting the smart market management platform into operation opens up a new approach to managing and operating traditional markets through digital technology.

Developed by VNPT-IT, the platform enables market management boards to digitize essential operations, from managing business household records and stall layouts to tracking fee collection and implementing cashless payments and electronic invoices. These operations are integrated into a unified system, helping reduce manual work, improve information control, and support management and administration.

One of the platform's key features is its ability to make the fee collection process more transparent and convenient for vendors. Instead of relying entirely on traditional payment methods, business households can pay stall fees using QR. Outstanding balances are updated in the system, and electronic invoices are sent to payers, making it more convenient to track and reconcile collected fees.

For the market management board, the platform provides tools to monitor stall status, manage fee collection, and generate reports for administrative purposes. Centralizing data in a digital environment enhances proactive management, supports the detection and resolution of emerging issues, and provides a foundation for gradually standardizing market operating procedures.

The AI assistant helps vendors access digital services

In addition to operational management functions, the platform also integrates a AI assistant to help vendors access information and perform necessary tasks more conveniently.

Through the AI assistant, vendors can check outstanding balances, receive payment codes, learn about market regulations, and submit feedback directly. Applying AI to user support helps shorten the process of finding information, enhance interaction between vendors and the market management board, and make digital services more accessible to those who run businesses in the market.

The combination of centralized data management, digital payments, electronic invoices, and the AI assistant demonstrates the potential of technology to transform the way traditional markets are managed. In this way, technology not only helps management agencies improve operational efficiency but also provides practical benefits for business households in their daily activities.

Connecting digital solutions and promoting digital transformation from the grassroots

The launch of the smart market management platform in Bac Ha takes place as localities step up the use of technology in management, administration, and the delivery of services to residents.

Alongside the smart market management platform, villages in Bac Ha are also using the vnCitizen neighborhood administration application, one of the key systems in the commune-level digital transformation program. The application supports grassroots management and administration while strengthening interaction between the authorities and residents.

The deployment of digital solutions to address specific local needs shows that digital transformation is gradually becoming part of everyday activities, from administrative management to economic management and commercial activities. When implemented in a coordinated manner, digital platforms can help authorities improve management efficiency while enabling residents and business households to access more modern service methods.

As the Vietnam Posts and Telecommunications Group's VNPT core information technology unit, VNPT-IT continues to leverage its capabilities to develop and deploy technology solutions that support local digital transformation. The smart market management platform at Bac Ha Market is a concrete application of digital technology in grassroots management, aimed at creating more transparent, convenient, and efficient operating processes.

By partnering with localities to bring technology into practice, VNPT-IT contributes to realizing the goal of grassroots digital transformation, bringing digital solutions closer to residents and business households while laying the foundation for improving the quality of management and administration in the new era.